Returns & Shipping Policy

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This includes:

• 5–10 business days transit time for us to receive your return.
• 3–5 business days to process your return once received.
• 5–10 business days for your bank to process the refund.

If you need to return an item, simply log in to your account, view your order under “Complete Orders”, and click the Return Item(s) button. We’ll notify you via email once your refund has been processed.

Shipping

We offer free shipping to the Continental United States but must charge for international shipping.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping for International Sales

For international purchases, when you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you choose. You will be contacted to pay for extra shipping once that has been calculated.

Please note that shipping rates for many items we sell are weight-based. The weight of any such item is listed on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.